💍 Introduction: Bought the Wrong Ring Size? Don’t Panic.

It happens more often than you think: you fall in love with a ring, but once it's home (or after the proposal), you realize… it doesn’t fit.

Whether you’re shopping online, surprising someone with a gift, or even designing a custom ring, it’s normal to wonder:

Can I return or resize this ring if it’s not perfect?

At Bijouterie Jamil, we believe in flexibility, transparency, and long-term care. Here's what you need to know about returns, exchanges, and resizing.

🔄 Can You Return a Ring?

✔️ In General:

• Ready-to-wear (non-customized) rings can usually be exchanged depending on condition.

• You must provide the original packaging and receipt.

❌ Exceptions:

• Custom-made or personalized rings are non-refundable

• Rings that have been worn, damaged, or altered cannot be returned

💡 If you’re unsure about size or style, ask us to hold the ring for a few days instead of buying it immediately.

📐 Can You Resize a Ring?

Yes—most rings can be resized at least once.

✅ Rings that can be resized:

• Gold or platinum rings (10K, 14K, 18K)

• Solitaire or simple band styles

• Lab-grown and natural diamond settings

⚠️ Rings that are harder to resize:

• Eternity bands (diamonds all around)

• Intricate designs with delicate settings

• Rings with engraving or mixed materials

🔧 We can usually resize up or down 1–2 sizes. More than that? We may suggest a remake or exchange.

🛠 How Long Does Resizing Take?

At Bijouterie Jamil:

• Most resizings are completed in 2–5 business days

• Urgent resizings may be possible within 24–48 hours

• We always inspect the structure before and after

💸 Is Resizing Free?

• Yes for rings purchased from us within 30 days (1 resize included)

• Additional resizings or rings from elsewhere = small service fee, depending on complexity

📦 Online Orders: What If It Doesn’t Fit?

We guide all online clients with:

• Accurate ring size charts

• Virtual consultations

• Flexible resizing or exchange options for most designs

💡 We strongly recommend confirming ring size before shipping.

💬 FAQs

Can I resize a ring more than once?

Yes, but excessive resizing can weaken the structure. Ask us for advice.

How do I know if my ring is resizable?

Send us a photo or visit in-store—we’ll assess it quickly.

What if the ring was a gift?

If it hasn’t been worn or altered, we may still resize or exchange it. We’ll do our best to help.

🧠 Final Word: You’re Not Stuck With the Wrong Fit

Rings are a long-term investment. Whether it’s for love, style, or everyday wear, we want your jewelry to feel comfortable, confident, and made for you.

👉 Book a quick resizing or consultation at Bijouterie Jamil—we’ll take care of it with precision and care.