Quick answer : If the promo code field doesn't appear or won't accept your code, first check that the code is valid and typed exactly as received (no spaces). The field is on the "Summary" step of the cart or checkout.
Steps to try
- Copy-paste the code instead of typing it
- Check there's no space before or after the code
- Make sure the code isn't expired
- Verify the items in your cart qualify for the promotion
- Refresh the page and try again
Still need help?
If the problem persists after these steps, email us at info@bjamil.com with the following information:
- Your name and email
- Your browser name and version (Chrome 124, Safari 17, etc.)
- Your operating system (Windows 11, macOS, iOS, Android)
- A screenshot or screen recording of the issue
- The exact steps to reproduce the problem
- The link (URL) of the affected page
Our team replies within 24 hours, Monday to Saturday.