Quick answer
For orders over $5,000 CAD, we apply enhanced verification and specialized delivery protocols. That includes identity confirmation, full-value insurance in transit, and signature-required delivery — often via a secured carrier. It's all for your protection.
Extra verification steps
- Phone confirmation with a member of our team
- ID verification (photo ID)
- Shipping address validation with your bank or card issuer
- For certain pieces, an in-store appointment is recommended
How we ship
- Full-value insurance for the entire transit
- Signature required at delivery — no doorstep drop-offs
- Discreet packaging (no mention of jewellery on the outside)
- For very high-value orders: a specialized valuables carrier (Brink's, Malca-Amit, or equivalent)
Why this verification exists
Valuable jewellery is a target for organized fraud. These steps aren't there to make your life harder — they exist to make sure the piece reaches the right hands and that you're protected if anything goes wrong.
What we need
- Order number
- Phone availability for a quick confirmation call
- Photo ID
- A stable shipping address where someone will be present to sign
Practical tips
- Choose an address where you (or a trusted person) will be present
- Avoid PO boxes and mail-forwarding services
- If you live in a condo, alert the concierge or wait for delivery yourself
- For engagement rings, consider in-store pickup — it's more discreet and safer
Prefer to buy in person?
We welcome you at our Montréal store. For high-value pieces, book ahead so we have them ready to show you.
Still need help?
support@bjamil.com · (514) 875-4486