I need help placing an order

You want to place an order but something is blocking you: picking the size, the metal, the payment method, or just the confidence to hit the final button. We'll walk you through it.

How to place an order

  1. On the product page, pick the size, metal, and any other options.
  2. Click Add to cart, then Checkout.
  3. Enter your shipping address, contact details, and payment method.
  4. Review the summary (GST and QST included), then confirm.
  5. You'll get a confirmation email with your order number within a few minutes.

If you're not sure about the product

For engagement rings, custom pieces, or an important gift, we recommend booking a visit at the store or writing to us before you order. A consultant will check availability, lead times, and personalization options.

What to send us if you reach out

  • Your full name
  • The product link or name
  • The size or metal you want
  • A screenshot if you see an error message

Still need help?

Email us at info@bjamil.com, chat with us on bjamil.com, or visit us at 5345 Casgrain Ave in Montreal. We answer in English and French, Monday through Saturday.

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