I can't add an item to my cart

Par Bijouterie Jamil

Quick answer : If the "Add to cart" button doesn't respond or the cart stays empty after clicking, it's almost always a cookie or browser extension issue. Try the steps below first.

Steps to try

  • Check that cookies are enabled in your browser
  • Disable ad blockers and privacy extensions
  • Clear cache and refresh the page
  • Open a private browsing window and try again
  • Test with a different browser or device

Still need help?

If the problem persists after these steps, email us at info@bjamil.com with the following information:

  • Your name and email
  • Your browser name and version (Chrome 124, Safari 17, etc.)
  • Your operating system (Windows 11, macOS, iOS, Android)
  • A screenshot or screen recording of the issue
  • The exact steps to reproduce the problem
  • The link (URL) of the affected page

Our team replies within 24 hours, Monday to Saturday.

Related articles

Plus d'articles

Feedback

I left a public review — can you reply or follow up?

Par Bijouterie Jamil

Quick answer Yes. If you posted a review on Google, Facebook, or elsewhere and you're expecting a follow-up, email us at info@bjamil.com with the review link and your order number. We reply within 1 business...
Feedback

How do I ask to speak with a manager or the owner?

Par Bijouterie Jamil

Quick answer You can request an escalation at any time. Email info@bjamil.com with "escalation request" in the subject line, or ask for a manager in store or by phone. A manager will reply within 1...