Quick answer : If you get an error during checkout (shipping steps, delivery method, or summary), your order isn't placed yet. Try the steps below before trying again.
Steps to try
- Refresh the page and restart checkout
- Clear cache and cookies
- Try a different browser or a private window
- Check your internet connection
- Temporarily disable ad blockers
Send us if the error persists
- Screenshot of the error message
- Exact step where the error appears (shipping, payment, etc.)
- Browser, version, and operating system
Still need help?
If the problem persists after these steps, email us at info@bjamil.com with the following information:
- Your name and email
- Your browser name and version (Chrome 124, Safari 17, etc.)
- Your operating system (Windows 11, macOS, iOS, Android)
- A screenshot or screen recording of the issue
- The exact steps to reproduce the problem
- The link (URL) of the affected page
Our team replies within 24 hours, Monday to Saturday.