Quick answer
Yes. Gift recipients can return eligible pieces within 14 days of delivery for store credit only (no cash refund to the recipient — that protects the gift-giver). The piece must be unworn, in original packaging with certificates.
How gift returns work
- The original buyer is never notified of the return — your privacy is respected
- Refund goes back to the recipient as store credit valid 24 months
- Store credit can be used online or in our Montréal store
- Custom, engraved and final-sale pieces cannot be returned
How to start
- Email support@bjamil.com with the gift-giver's name, the approximate purchase date and a photo of the piece in its box (or a packing slip if you have one)
- We'll locate the order and confirm eligibility within 1 business day
- We'll send return instructions and an insured shipping label option
- Once inspected, we issue store credit to your email
What to have ready
- Gift-giver's full name
- Approximate purchase date
- Photo of the piece in its original box
- Your email and shipping address
What we won't do
- We won't reveal the price paid
- We won't notify the gift-giver
- We won't refund the gift-giver's card without their request
Still need help?
This one is sensitive — we handle it discreetly. Email support@bjamil.com and we'll guide you.