Quick answer: Log in to your account on bjamil.com, click the Account icon, then Orders. You'll find every online order with status, tracking number, and invoice.
How to access your history
- Go to bjamil.com and log in with the code sent to your email
- Click the Account icon at the top right
- Select Orders from the menu
- Click an order to see details: items, total paid, tracking, PDF invoice
If an order is missing
A few possible reasons:
- Different email address. The order may be tied to another email. Search your inbox for "Order confirmation Bijouterie Jamil".
- In-store purchase. Sales at our Sainte-Catherine Street store don't appear online. Request your invoice directly at info@bjamil.com.
- Guest checkout. If you didn't create an account at the time, the order isn't linked. Create an account with the same email — Shopify will link it automatically.
To retrieve an invoice
Click the order, then View invoice or Print. For in-store purchases or older orders, email info@bjamil.com with:
- Your full name
- Approximate purchase date
- A description of the item
We pull the invoice from our archives and send a PDF within 1 to 2 business days.