I can't log in to my account

Quick answer: Login on bjamil.com works through a magic link sent to your email — there's no traditional password. If you don't see the code, check your spam folder or try another email address you...

How do I create an account on bjamil.com?

Quick answer: Click the Account icon at the top right of bjamil.com, enter your email, then follow the magic link sent to your inbox. No password to remember. Setup takes less than a minute. Steps...

How does layaway work at Bijouterie Jamil?

Layaway lets you reserve a piece with a deposit and pay the balance over time. We hold the exact item for you. No interest — the price is fixed the day you start. Deposit —...

Do you offer financing or installments?

For higher-value jewellery pieces, a few options may be available: In-house layaway — pay in instalments over an agreed period before taking the piece home. No interest; the price is fixed when you start. Visa...

Can you send me a secure payment link?

Yes. For eligible purchases, we can send you a secure payment link. The link opens our payment processor's hosted page (Visa, Mastercard, Amex). We never see or store your card details. Secure payment links are...

Can I get a price adjustment if the price drops?

Quick answer Yes — if the same item drops in price within 14 days of your purchase, we'll refund the difference to your original payment method or as store credit, whichever you prefer. This applies...

I need a receipt for insurance or bookkeeping

Quick answer Every Bijouterie Jamil order comes with an itemized receipt by email — it includes the description, price, GST, QST, our registration numbers, and the payment method. If you need a replacement copy, a...

How do I check or use my store credit?

Quick answer If you have store credit at Bijouterie Jamil — from a return, a gift, or a Cash4Gold transaction — it's tied to your customer profile. You can see the balance in your account...

When will I get my refund and how?

Quick answer Refunds go back to the original payment method. We process the refund on our end within 1 to 2 business days of approving the return. After that, your bank or wallet typically takes...