Layaway lets you reserve a piece with a deposit and pay the balance over time. We hold the exact item for you. No interest — the price is fixed the day you start. Deposit —...

For higher-value jewellery pieces, a few options may be available: In-house layaway — pay in instalments over an agreed period before taking the piece home. No interest; the price is fixed when you start. Visa...

Yes. For eligible purchases, we can send you a secure payment link. The link opens our payment processor's hosted page (Visa, Mastercard, Amex). We never see or store your card details. Secure payment links are...

Quick answer Yes — if the same item drops in price within 14 days of your purchase, we'll refund the difference to your original payment method or as store credit, whichever you prefer. This applies...

Quick answer Every Bijouterie Jamil order comes with an itemized receipt by email — it includes the description, price, GST, QST, our registration numbers, and the payment method. If you need a replacement copy, a...

Quick answer If you have store credit at Bijouterie Jamil — from a return, a gift, or a Cash4Gold transaction — it's tied to your customer profile. You can see the balance in your account...

Quick answer Refunds go back to the original payment method. We process the refund on our end within 1 to 2 business days of approving the return. After that, your bank or wallet typically takes...

Quick answer For orders shipped within Québec, we charge a combined 14.975% sales tax: 5% federal GST + 9.975% provincial QST. Other Canadian provinces are charged according to their own rates (HST or GST +...

Quick answer A chargeback is when you ask your bank to reverse a charge instead of asking us for a refund. It's a real consumer right and we respect it — but it's slow (30...