Quick answer For orders shipped within Québec, we charge a combined 14.975% sales tax: 5% federal GST + 9.975% provincial QST. Other Canadian provinces are charged according to their own rates (HST or GST +...

Quick answer A chargeback is when you ask your bank to reverse a charge instead of asking us for a refund. It's a real consumer right and we respect it — but it's slow (30...

Quick answer Don't worry — in most cases, only one charge will actually settle. When a payment fails or is retried at checkout, your bank often shows a temporary "authorization hold" that looks identical to...

Quick answer Your billing address must match the address your bank has on file for the card, character for character. If they don't match, the bank's anti-fraud system will block the charge — even if...

Quick answer Digital wallets (Apple Pay, Google Pay, Shop Pay) only appear on supported devices and browsers, and they need a verified card already loaded in the wallet. If the button doesn't show up or...

Quick answer PayPal isn't currently one of our default checkout options on bjamil.com. If you reached a PayPal screen through a wallet button and it failed, please switch to credit card, Apple Pay, Google Pay,...

Quick answer A declined payment almost always comes from your bank, not from us. The most common causes are an address that doesn't match, a daily spending limit, fraud protection on a high-value online purchase,...

Quick answer At Bijouterie Jamil, you can pay with Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and Interac e-Transfer. In-store, we also accept Interac debit and cash for smaller purchases. All prices...

Quick answer Yes — write to support@bjamil.com with the specific paragraph or term you'd like clarified, and we'll explain it in plain language within 1 business day. We'd rather over-explain than have a customer misread...