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Orders

How does the "Send a hint" button work?

By Bijouterie Jamil

How to send a gift hint to someone from a product page.
Orders

How do I order an item that's out of stock or custom-made?

By Bijouterie Jamil

How special orders, custom orders, and pre-orders work.
Orders

Can I order without creating an account?

By Bijouterie Jamil

How to place an order as a guest and find a guest order later.
Orders

Why is the price showing in the wrong currency?

By Bijouterie Jamil

How prices display in CAD and how to fix a price that looks off.
Orders

How do I get a copy of my invoice?

By Bijouterie Jamil

How to request an invoice, receipt, or proof of purchase for an order.
Orders

How do I get a gift receipt without prices?

By Bijouterie Jamil

How to request a proof of purchase without showing the price.
Orders

How do I add a gift message or special instructions?

By Bijouterie Jamil

How to add a note, request discreet packaging, or leave delivery instructions.
Orders

Can I combine two orders into one shipment?

By Bijouterie Jamil

How to merge two orders to save on shipping.
Orders

How do I cancel my order?

By Bijouterie Jamil

How to cancel an unshipped order and get a full refund.